Terms and Conditions

Delivery

All orders are shipped from the UK. The address provided at the checkout by customers will be the delivery address for goods purchased. 

Delivery times are subject to any delays resulting from postal delays or unforeseeable circumstances, for which we will not be held responsible for.

Delivery to the Scottish Highlands will be subject to a surcharge and a 2-5 day delivery lead time. Please select the Scottish Highlands delivery option at checkout. Scottish Highlands post code areas as follows: AB36-38, AB55-56, FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40, PA41-49, PA60-78, PH42-44 and ZE1-3.

Our standard delivery option will be next working day, with the exception of some items which can only be delivered within 3-5 working days (notification provided within the item descriptions where this is applicable). Please be aware that if your basket contains only items of this category and a faster delivery option is selected, you will be charged for the faster delivery service but receive a 3-5 working day delivery. 

Our delivery lead times are subject to orders being placed before 11am. Where possible we will aim to process any orders that come in after this cut off if our courier offers collection flexibility. 

All deliveries will be made Monday - Friday (excluding public holidays).

We issue out a notification email once an order has been received and also when goods have been shipped. For items shipped by our courier (DPD), notifications will be sent via email and/or text message confirming delivery times. 

If selecting the 'Ship to Shop' delivery option, please check this map for your nearest drop off point. We will select the drop off point based on the address provided and you will receive details for collection via our courier. If the basket weight goes over 20kgs, this delivery option will not be available. 

Please note our courier DPD provides a flexible service to customers wishing to change delivery locations and delivery times. You can download the free DPD app to take full advantage of this service (download here), alternatively interact via sms and email.

For any queries regarding our delivery terms and conditions please do not hesitate to contact us.


HirE

All our hire agreements are subject to a deposit and signed acknowledgement of compliance to our Company Hire Policy.

 

Opening Hours

Our opening hours are Monday - Friday 8.30am - 4.30pm. Closed Saturday and Sundays. Orders are processed and dispatched Monday - Friday,